Policy

Welcome!

We are a B2B (business-to-business) company and only sell our products to other businesses, retailers, wholesalers, and distributors. An active sales tax identification number/permit is required in order to purchase from us. We are not open to the public.

If you are interested in creating an account with us, please click here. You will need an account to purchase our products. If you are an existing customer but have not created an account with us, you will be immediately approved when you apply.

 

Shipping Policy

All products are not charged shipping UNLESS the weight, dimensions, time, and distance from our location to shipping destination exceed the minimum amount with our shipping carriers. For any shipments that exceed that minimum amount, the purchaser/customer will be charged 10% of the total invoice for the shipping fee.

 

We ship to anywhere within the United States. We use multiple carriers in order to provide the best possible shipment service. Our carriers include FedEx, R&L, TForce, ABF, FWDN, AAA, and more.

 

We do not ship to anywhere outside of the United States.

 

We are not responsible for lost or stolen packages. We do not reimburse shipping charges for lost or stolen packages.

 

Returns Policy

All sales are final; we do not accept returns. However, if the received product is damaged, please notify us within (5) business days after you received the shipment. We offer store credit. For our contact information, please click here.

 

Hours of Operation

Address: 1440 Louis Ave, Elk Grove Village IL 60007

Phone: (847) 434 1550

House of Operation (CST):

Monday: 8:30am – 5:00pm

Tuesday: 8:30am – 5:00pm

Wednesday: 8:30am – 5:00pm

Thursday: 8:30am – 5:00pm

Friday: 8:30am – 5:00pm

Saturday: Closed

Sunday: Closed